ibm, chevron and 3m. we continue to follow the story of pain at the pump in this gas crisis we're seeing in the new jersey area. one of the state's hardest hit. you can see lines of 100, in some case, many more than that, lined up to fill their tanks with gasoline. joining us on the phone line, the former president and ceo of shell oil. welcome. it's good to have you on. >> thanks for having me. >> if you're the ceo running a major oil company today with stations in this area what are you thinking, what are you doing? >> first of all, what is the condition on the ground in materials of getting product from storage to retail? >> it's not good. >> is there electricity at the terminal, damage at the terminals. can we fill the tank truck, get the product to the retailers. from a public policy standpoint as i did after katrina and other storms when i was active, i said to governors, please, please, take the burden off the consumer and retailer, put in a short-term rationing system. go to odd even purchases. i